MCMS

Frequently Asked Questions

Q: I see some items are "Made To Order" but say they are in stock? So they aren't in stock?

A: Most items in our shop are made on demand due to the nature of 3D Printing, sometimes we may have some pre-made stock on hand but for the most part we keep 0 stock and they are generated per order!

Stickers, Resin Cast Kits, etc have limited stock, and are not guaranteed to return once sold out.

Q: How long will it take for my order to arrive?

A: 3D Printed goods can take 1-3 days to ship depending on congestion. Most orders in the domestic United States will take approximately 3-5 days to arrive. International order delivery estimates will vary from country to country.

Q: Can I return a product I am unhappy with?

A: We do not accept returns or trades. Any problems with your order will need to be resolved using our Contact page. We would be happy to help!

Q: Is this compatible with my...

A: Compatibility is not guaranteed, most of our products are designed to suit a wide range of existing model kits and toys but there is no way to test for every case. Advanced modeling skills may be needed.

Q: Do your 3D Printed products need the same prep routine as resin cast models?

A: Our 3D products do not require degreasing, but a wash with soap and water or mild degreaser may promote paint adhesion just like cleaning any other type of plastic would. Like any fully resin cast model, dust from the UV Resin used in resin printing is harmful. Please wear a mask when sanding!
Q: Can I request an item you have in a different size or purchase additional parts?
A: Yes! We do take custom requests for a ton of items we offer: different sized manipulators, mirrored pieces, etc. They will need to be sorted out by our Contact page. Additional compensation may be required in certain cases.

Newly sculpted or designed pieces will need to be commissioned.

Q:  Can I commission an original piece to be printed or for my personal use? Maybe even a finished model kit?

A: Commissions are currently [Closed] officially, sorry! We'll try to have an official page just for commissioned projects in the future.

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