Q: What is HDM? What Is HDM+EX?
A: HDM (Hi-Definition Model) is our lineup of 3D printed detail up parts! Made specifically for a large range of Sci-Fi model kits and figures. While Inspired by B-Club's own similiarly named lineup, our products in this line are not typically designed for one specific franchise. Nevertheless we do take advantage of popular scales and sizes for buyer's convenience.
HDM+EX is our premium line, home to our very best products. +EX is where our definitive releases are, including any item we would normally sell under HDM but stand out in greater function, parts count, or aesthetic quality to be a normal release.
Outside of HDM we release items just under our MCMS banner! These products may be more tailored towards specific model kits as conversion kits, or may be garage kits themselves.
Q: How long will it take for my order to arrive?
A: 3D printed goods can take 1-3 days to fulfill depending on congestion and order size. Some products are listed with their own specific fulfillment time when applicable.
Please note that your order will not ship until all items are ready.
Most orders in the domestic United States will take approximately 3-5 days to arrive after shipping, with international order delivery estimates varying from country to country.
Q: Can I return a product I am unhappy with?
A: We do not usually accept returns or trades on product. However If you received a defective or damaged item you may be eligible for a replacement or refund.
Any problems with your order will need to be resolved using our Contact page. We would be happy to help!
Q: I am worried you will run out of an item before I can order. What is your stock typically like?
A: Most items in our shop are made on demand due to the nature of 3D printing, sometimes we may have some ready made stock on hand but for the most part we keep low stock and goods are generated per order!
This technically means most items will stay available for as long as we support them.
Merchandise, Resin Cast Kits, etc have limited stock, and are not guaranteed to return once sold out.
Q: Is this compatible with my...
A: Compatibility is not guaranteed, most of our products are designed to suit a wide range of existing model kits and toys. Unfortunately there is just no way to test for every use case especially for niche or brand new model kits.
Some product may have multiple options or measurements listed to help picking out the right item for your needs, and may even have reccomendations.
Advanced modeling skills may be required.
Q: Do I prep your 3D printed products the same way as a resin cast model?
A: Our 3D products do not require degreasing as there is no mold release. Even so washing with with water, soap, or mild degreaser may promote paint adhesion just like cleaning any other type of plastic would.
Supports that attach the piece to the printing raft will need to be removed, similar to gates on a plastic injection molded model kit. Any excess material will need to be sanded and processed for a smooth finish!
Like fully resin cast models, dust from the UV Resin used in resin printing is harmful. Please wear a mask when sanding!
Q: What tools will I need?
A: Luckily, you will likely have most of what you will need already!
We'd recommend:- Plastic nippers
- Hobby knife
- Cyanoacrylate glue
- #600-1000+ sandpaper
- Primer and paint of your choice
Additionally, a drill and brass rod may be useful for some applications when it comes to our full model garage kits, or for creating connections using HDM's 3mm ports found on some items.
Q: Can I purchase a digital file for printing at home?
A: We currently do not sell or distribute any current MCMS, HDM, or HDM+EX products as digital files, nor do we have any plans to release them as such.
Designs for personal use can still be commissioned freely, and can include digital files for printing at home.
Q: Can I request an item you have in a different size or purchase replacement parts?
A: Yes! We do take custom requests for a ton of items we offer: different sized parts, mirrored pieces, etc. They will need to be sorted out by our Contact page. Additional compensation may be required in certain cases.
Newly designed pieces will need to be commissioned in full.
Q: I cannot paint, would I still be able to enjoy your 3D printed items?
A: We would not recommend it normally as most of our goods require the full range of modeling skills to finish properly. Most of our 3D printed goods are produced in a dark grey resin unless otherwise stated, and are not properly color coded even with the proper parts.
However, you are free to commission a finished and painted item. Note that color matching to existing plastic parts will not be possible.
Q: Are you able to sell in bulk?
A: Yes! You can contact us for wholesale purchases and quotes. We'd be happy to work with you.
Q: Can I commission an original piece for my personal use? Maybe even a finished model kit?
A: Commissions are currently [Open]! We'll try to have an official page or listings just for commissioned projects in the future.
Design work can be long and time consuming. We sometimes try to subsidize commission prices by retaining some rights to your commission for future sales. Please keep this in mind when commissioning items to print at home or to keep for personal use only.